Ronn Torossian·1d agoThe First Public Company Blamed AI Search for a Missed Quarter. It Won’t Be the Last.On July 14, Phoenix Education Partners — the publicly traded parent of the University of Phoenix — missed revenue estimates by nearly $5…
Ronn Torossian·1d agoThe Week AI Visibility Became a Business MetricFor most of the past three years, I have argued that AI Citation Share — the share of AI-generated answers in which a brand is named or…
Ronn Torossian·4d agoYour CEO’s Wikipedia Page Is ObsoleteThe paragraph ChatGPT generates when someone types your CEO’s name is the reputation now. Not Wikipedia. Not the first page of Google. Not…
Ronn Torossian·4d agoThe Chatbox Is the New BoardroomEvery earnings call now has two audiences. Sell-side analysts. And the answer engines.
Ronn Torossian·5d agoThe Beverage Aisle Now Has a Second ScoreboardFor twenty years, the beverage category kept one scoreboard: cans sold. Cooler doors. Shelf feet. Point-of-sale. The brands at the top of…A response icon1A response icon1
Ronn Torossian·5d agoThe World’s Wealthiest People No Longer Live in Cities. They Live on Corridors.For twenty years I have watched the world’s wealthiest people organize themselves. Where they live. Where they bank. Where they raise their…
Ronn Torossian·Jul 9The AI City Index Is a Wake-Up Call for the PR IndustryLos Angeles lost 54,000 residents in a single year. Hollywood shed 45,000 jobs. Downtown LA office vacancy is 34% and rising. Meanwhile San…
Ronn Torossian·Jul 8Every Answer Is an AdGoogle AI Overviews now appear on more than half of US search results. On commercial queries — the queries that actually move money — that…
Ronn Torossian·Jul 8Crisis PR in the AI Era — and Why Reddit Is Now the Most Dangerous Room on the InternetIn the old model of crisis communications, you survived a bad cycle by riding it out. Statement, second-day story, third-day story, news…
Ronn Torossian·Jul 7Beauty’s New Judge: ChatGPTFor twenty years, beauty was a category run on three trust signals: the beauty editor, the dermatologist, and the friend with good skin…