Communicating Value — The Right Way

Ronn Torossian
3 min readJan 25, 2021

One of the most important skills that business owners have to master is selling because the key to the success of a service or a product is the ability to sell that service or product. However, to really have a successful sales experience, business owners have to sell their products and services and themselves.

The product or service that was developed doesn’t really matter as much as the business owners’ ability to sell their idea to other people, such as investors, partners, and prospective customers, which means they need to have a strong sense of self. After all, as much as people are being sold the product or service, they’re also being sold. The company’s reliability, commitment, and competence, and ability to communicate those values are essential.

These days, the idea of “selling yourself” has become key to business owners, job seekers, employees as well as employers, and communicating values in business settings have become the key to success. Finding good and effective ways for businesses to demonstrate their values to prospective clients and show their qualities means that they will be recognized as better than their competitors for adding value to their industry.

The main point is that customers will always care about what the product or service can do for them, precisely why communicating value is so important.

The first step in communicating a value is to find the product’s promise that will get the audience’s attention. This means taking the immediate benefit that consumers will associate with the product and then relating that benefit to how it will affect the consumers on both a personal and an emotional level. This is then used to figure out the product’s promise.

The next step is to highlight what the product actually does to convince the consumers that they really need it. Researching the target audience’s problems and then coming up with different types of content around how the product or service can solve those problems and featuring that content on the company website is a great way to highlight what the product can do.

After that, it’s important for businesses to consistently keep all of the messaging around the product or service across all content and channels to stick with the consumers. The main highlight of the product’s features and its benefits should always be in the headlines, while the product’s promise should be expanded on later in the content.

Using clear calls to action is the best way to encourage consumers to try or purchase the product or service. This can also be done by offering trials or previews of the product or the service where it’s applicable and featuring those CTAs prominently on the company’s website.

Finally, people are most likely to purchase a product or a service if they see that others are enjoying them as well, and the best way to show that is through reviews and testimonials or press about the products.

Ronn Torossian is the CEO and Founder of 5W Public Relations. 5W PR is a leading digital pr and influencer marketing agency.

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Ronn Torossian

Ronn Torossian is Chairman & Founder of 5WPR, one of America’s leading & largest PR Agencies and the Author of the best-selling PR book: "For Immediate Release"