Demystifying SAAS

Ronn Torossian
2 min readMar 15, 2023

Software-as-a-Service (SaaS) is a type of cloud-based software delivery model that has been gaining popularity in recent years. SaaS businesses provide software to customers through the internet. This is different from the past software that required users to install and run the software on their own computers. While SaaS marketing has become an integral part of people’s lives, many people still don’t understand what it is and why it’s important.

SaaS meaning

What is SaaS? It is a way of delivering software through the internet. That means that the customer can access it from anywhere with an internet connection. It’s like streaming a movie or TV show on a platform like Netflix. Just as consumers don’t need to download the movie to watch it, they don’t need to download and install software on their computers to use it. This means that SaaS eliminates the need for customers to have their own IT infrastructure and technical support, which can be expensive and time-consuming.


One of the key benefits of SaaS is its scalability. SaaS businesses can scale their software to meet the needs of their customers. This means that if a business starts growing, the software can grow with it. This is because SaaS businesses are responsible for maintaining the software and infrastructure, so the customer doesn’t need to worry about these things. As a result, customers can focus on their core business, rather than worrying about IT infrastructure and support.


SaaS also allows for more frequent software updates. Because the software is delivered through the internet, SaaS businesses can have the convenience of making changes to the software without requiring the customer to install updates. This means that customers can enjoy the latest features and improvements without needing to take any action. It also means that SaaS businesses can quickly respond to customer feedback and make improvements to the software.


Another benefit of SaaS is its cost-effectiveness. Customers don’t need to install or maintain their own IT infrastructure. This means they can save money on hardware and software costs. Since SaaS businesses can scale the software to meet the needs of several customers, they can spread their costs across a large customer base. This means that SaaS businesses can offer their software at a lower cost than traditional software vendors.


To educate consumers on the importance of SaaS, businesses must highlight key benefits. This can include case studies, customer testimonials and examples of how their software has helped save money. Clear explanations are also needed for technical matters such as servers and subscriptions models. Providing visuals such as videos and infographics can help visual learners grasp complex terms. In this way, SaaS companies can make the information more accessible and engaging for a wider audience.



Ronn Torossian

Ronn Torossian is Chairman & Founder of 5WPR, one of America’s leading & largest PR Agencies and the Author of the best-selling PR book: "For Immediate Release"