How to Sell via Social Media

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Brand new businesses or startups can integrate various social media marketing strategies in their campaigns to develop better selling strategies.

Although in the past, it was enough for smaller businesses to have a company website with a good search engine and a secure checkout experience for their customers, this has drastically changed in recent times.

Having these few elements used to be efficient for businesses mainly because customers only visited the website to make a purchase, which has also changed in the past few years.

These days, consumers spend most of their time on social media platforms, which means the entire buying process has changed.

Now, consumers spend their time in digital social bubbles and expect to see product recommendations in those spaces, and expect to make purchases without ever leaving those spaces. What this means, essentially, is that intent and discovery from the buying journey are now in the same location.

The key ingredient in implementing a social media strategy for sales is understanding that different platforms have different users. And those users have different expectations from the platforms they are using, which means using the same strategy on every platform won’t work.

After a careful selection, the business has to start creating and sharing content that the target audience on that platform will find valuable, informative, and engaging. This way, the social strategy will be matched to the consumer, and these people will start building a relationship of trust with the business.

Having an efficient social media strategy will always require content, and the more original and engaging the content is, the better the results will be.

The company has to strike a delicate balance of posting the right type of content at the right time and using the right visuals. The goal here is to engage with the target audience, have conversations, and learn more about the consumers.

However, it’s still important to remember to follow each platform’s rules because not doing so can be damaging to the business image.

Constantly commenting about the company’s products can put customers off, making them feel like they’re always being marketed to, for example.

Another important essential is the network of people on the platform who are interested in the business. The company should set different daily, weekly, monthly, and even yearly goals for engagement and strive to achieve them through the content.

Talking to others in the same niche or industry and driving conversations is just one reason the companies can create engaging situations for the consumers.

However, at the end of the day, all of these strategies have to be implemented in a smart way that fits the business and efficiently to drive sales in the first place. To truly see success by selling via social media, it’s also important to listen to the consumers and not just talk or share content.

Ronn Torossian is the CEO and Founder of 5W Public Relations. 5W PR is a leading digital pr and influencer marketing agency.

Ronn Torossian is CEO & Founder of 5WPR & one of America’s most notable PR executives. He is the Author of best-selling PR book, “For Immediate Release.“

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