Navigating the New Landscape: Publicity Trends in HR Tech

Ronn Torossian
5 min readNov 15, 2024

--

The human resources technology (HR tech) sector is experiencing a significant transformation, driven by rapid advancements in technology, changing workplace dynamics, and evolving employee expectations. As HR tech companies strive to differentiate themselves in a crowded marketplace, understanding and adapting to the latest publicity trends is crucial for effective communication and brand positioning. This op-ed explores key publicity trends shaping the HR tech landscape, offering insights into how companies can leverage these developments to enhance their visibility, engage their audiences, and ultimately drive growth.

One of the most prominent trends in HR tech public relations is the emphasis on authentic storytelling. In a world saturated with marketing messages, consumers increasingly seek genuine connections with brands. HR tech companies that can articulate their mission, values, and impact through compelling narratives are more likely to resonate with their target audience.

For example, companies like Workday and BambooHR have successfully utilized storytelling to humanize their brands. They highlight real-life case studies, showcasing how their solutions have transformed organizations and improved employee experiences. By sharing authentic success stories, these companies not only build credibility but also foster emotional connections with potential customers. As a result, storytelling has become a powerful tool in the HR tech arsenal, allowing brands to stand out and engage effectively.

Emphasizing Diversity and Inclusion

In today’s socially conscious climate, HR tech companies are increasingly prioritizing diversity and inclusion in their publicity efforts. Organizations recognize that promoting diversity not only aligns with their values but also enhances their reputation and appeals to a broader audience. Publicity campaigns that highlight a company’s commitment to diversity and showcase inclusive practices can significantly enhance brand perception.

For instance, software companies like Greenhouse and Lever have made diversity a cornerstone of their branding. They actively promote features within their platforms that help organizations reduce bias in hiring processes. By transparently communicating their efforts to foster diversity, these companies attract clients who prioritize inclusivity and are looking for partners that share their values.

Leveraging Data and Insights

As the HR tech industry becomes more data-driven, companies are harnessing analytics and insights to shape their publicity strategies. Data storytelling — using data to convey compelling narratives — has emerged as a crucial trend. By showcasing relevant statistics, case studies, and research findings, HR tech companies can effectively communicate the value of their solutions.

For instance, companies like LinkedIn and Glassdoor frequently publish industry reports that provide valuable insights into hiring trends, employee satisfaction, and workplace culture. By sharing this data with their audiences, they position themselves as thought leaders while providing actionable insights to HR professionals. This trend underscores the importance of using data not only to inform product development but also to enhance publicity efforts.

The Power of Thought Leadership

In an industry characterized by rapid change, thought leadership has become an essential component of HR tech publicity. Companies that establish themselves as experts in their field can significantly enhance their visibility and credibility. This trend is particularly important in a space where innovation and best practices are continually evolving.

Organizations like SAP SuccessFactors and Cornerstone OnDemand regularly publish whitepapers, host webinars, and participate in industry conferences to share their expertise. By offering valuable insights and solutions to current challenges, they engage their audience and build a reputation as trusted advisors. This thought leadership approach not only elevates the brand but also fosters loyalty among existing customers and attracts new ones.

Social Media Engagement

As social media continues to play a critical role in brand visibility, HR tech companies are leveraging these platforms to engage with their audiences directly. The trend toward authentic, two-way communication allows organizations to foster relationships and build communities around their brands.

Platforms like LinkedIn, Twitter, and Instagram are increasingly used to share content, respond to customer inquiries, and highlight company culture. Companies that actively engage with their audience — whether through sharing thought-provoking content, responding to comments, or participating in discussions — can enhance their brand image and create a loyal following. For example, organizations like Personio and Gusto regularly share success stories and industry insights on social media, fostering a sense of community and engagement.

Focus on Employee Experience

The COVID-19 pandemic has reshaped the way organizations view employee experience, and this shift is reflected in HR tech publicity trends. Companies are now prioritizing employee-centric narratives, highlighting how their solutions enhance the overall employee experience. This focus on well-being, flexibility, and engagement resonates with both potential clients and job seekers.

HR tech firms are increasingly showcasing features that support remote work, mental health initiatives, and employee development. By communicating how their products contribute to a positive workplace culture, companies can attract organizations looking to improve employee satisfaction and retention. For instance, platforms like 15Five and Officevibe emphasize employee feedback and engagement tools in their marketing efforts, positioning themselves as partners in creating positive workplace environments.

Collaboration with Influencers and Advocates

The influencer marketing trend has also made its way into the HR tech space. Collaborating with industry influencers and thought leaders can amplify a company’s message and increase credibility. By partnering with individuals who have a strong following and influence in the HR community, brands can reach new audiences and enhance their visibility.

For example, companies like Lattice and Culture Amp have engaged HR influencers to share their insights and experiences with their platforms. These collaborations not only provide authentic endorsements but also create opportunities for knowledge-sharing and networking within the industry. As the HR tech landscape evolves, leveraging influencer partnerships will become an increasingly vital strategy for effective publicity.

Adapting to Remote Communication

The shift to remote work has significantly impacted how HR tech companies communicate with their audiences. With in-person events and trade shows largely replaced by virtual gatherings, companies have had to adapt their publicity strategies to engage audiences in a digital landscape. This trend emphasizes the importance of creating high-quality, interactive virtual experiences.

Webinars, online demos, and virtual conferences have become essential tools for HR tech companies to showcase their products and connect with potential customers. Organizations that invest in creating engaging virtual content and prioritize interactive discussions will likely stand out in this new environment. For instance, many companies are utilizing gamification techniques in their webinars to enhance engagement and retention.

The HR tech industry is undergoing a profound transformation, driven by changing workplace dynamics, evolving employee expectations, and technological advancements. As companies navigate this landscape, understanding and adapting to the latest publicity trends is essential for success. By emphasizing authentic storytelling, diversity and inclusion, data-driven insights, thought leadership, and community engagement, HR tech brands can enhance their visibility and build lasting relationships with their audiences.

As the industry continues to evolve, HR tech companies that embrace these trends will not only differentiate themselves from competitors but also position themselves as trusted partners in navigating the complexities of human capital management. In a world where authenticity and connection matter more than ever, the future of HR tech publicity lies in creating meaningful relationships that drive value for organizations and their employees alike.

--

--

Ronn Torossian
Ronn Torossian

Written by Ronn Torossian

Ronn Torossian is Chairman & Founder of 5WPR, one of America’s leading & largest PR Agencies and the Author of the best-selling PR book: "For Immediate Release"