The Future of Social Media Marketing

Currently, a lot of companies have been looking at different ways that they can reach their customers and target audiences online, especially as the rules around third-party cookies continue to change. For a long time, companies have relied on third-party cookies, and the tracking that they provided, to get a better idea of their target audiences, their interests, and purchasing behaviors. Fortunately, there are many creative ways for companies to develop these types of relationships, and start collecting first party data to provide their audiences with better experiences.

Platforms

A lot of companies started to embrace brand new tech, and tools such as web 3.0 to start acquiring first party data on their target audiences. There are a lot of different activations inside the Metaverse that companies can benefit from using, and directly connect with their target audiences in a more authentic way to get more first party data. One of the best benefits that companies can get from incorporating the Metaverse into their marketing strategies is being able to directly interact with their customers and learn more about them and their interests, and provide them with better customer experience. After all, customer experience is one of the leading factors in purchasing decisions for many consumers, as more and more people are looking for something that they can share on social media platforms, or talk about with their friends, instead of looking at companies only for a transactional component.

Website

As third-party cookies get phased out, for companies to succeed, they will have to invest in other ways to reach their target audiences instead of targeted advertising campaigns across social media platforms, search engines, or other digital platforms. That means websites are going to get a lot more personal with target audiences, by providing customers with things like shopping wish lists, or login bonuses, where potential customers get to join in, and agree to share their preferences and information with companies. Additionally, a lot more companies have started to directly ask their website visitors to share their information with the company, so that they can receive personalized product recommendations and offers. This is a very smart choice for many companies because they are not just providing personalized recommendations to the customers, but they will also be getting more information about those customers that can be very personal and detailed, and even be used to inform the overall product development process and marketing campaigns that companies create in the future. Companies can also use these types of questions and other forms of data collection to generate more engagement, as long as they ask their website visitors at the right time, to avoid potentially irritating them.